The moment I had been so excited about this week finally came, but what a huge letdown.
It was about our family room design appointment at a local furniture store. Three weeks ago Paul and I wandered in and took our sweet time looking around. Found a sofa we loved on sale. Then went to another store and found a recliner we loved. The second store's manager told us we could get a free in-home design done complimentary if we were going to buy a "reasonable amount" of furniture. I asked what the designer would do. She comes to your house, I was told, and takes measurements, talks to you about your tastes in style, color, fabrics, and then goes back to the store and scours the resources (pieces in the store and in catalogs). Then (again, this was all told me by the manager) she brings you in to see her presentation. "Ever watch Designer's Challenge?" Yes, I do. Love it. "It's like that."
The designer came out and spent time measuring the room and sketching it and talking to me. We agreed to the "worldly" look. In addition to maps and globes, I like clocks, foreign words, the alphabet. We like cherry wood, leather with nailhead trim on the seating, wrought iron and mixed metals. Need better lighting. Want to keep sage green walls. Plan to put in a fireplace. Yada, yada. Lots of information. She took lots of notes. She also told me it would be helpful to go down to the larger showroom and make a list of things I like there to give her an idea of my style.
I did that within the week. Took a good hour and 15 minutes, pen in hand, jotting down item numbers and even sketching some of them. Got excited thinking I could hand her my style choices and she, the professional, would pull a whole room together, editing what I gave her to fit the room. Even got excited about some of the lamps on clearance for ridiculously low prices.
Went back last week and the designer was on vacation. The manager took me upstairs and she kindly and patiently showed me the 90% off stuff. I adored a certain coffee table with wrought iron legs and a coppery top. I tagged a botanical print originally $179 for $17. Asked the mgr if I should buy it then or just put it with the other things I found to consider when the designer came back. She said wait.
Okay, so tonight I was all kinds of excited to go see our presentation. In my mind I am expecting something akin to Designer's Challenge, except with one board, not three to choose from. I'm expecting a large presentation board with a sage green background and pictures from the catalog of some of the pieces I selected plus a few the designer found for me. I was expecting that she'd show me physically this piece of art, that mirror with the French words, my chosen coffee table, etc.
What did I get? Two room layouts on paper, one showing a fireplace in the center of the back wall with the furniture this way, a second with the FP in the corner, the furniture that way.
No drawings, no pictures, no accessories, no window treatment ideas. She hadn't even looked at the back page of her notes where the manager had written down the 90% off stuff. It was news to her that the botanical was quoted to me at 17 dollars. The tag on it said 59. She also asked me if there was a sofa I liked there and I said stylewise yes, comfortwise, no. I liked the one across the street and was ready to buy it, and put accent pieces from this store with it. She told me to get her that information. I reminded her I had given it to her when she was at my house, or could she just go to the computer and look up the other store's website for the dimensions.
Oh, boy, boy. Now what? I am so disaappointed. I feel like I've done 87 percent of the work and she's done 13. There is no contract, mind you, but I do feel obligated to keep going with her plan, even though I feel like she hasn't worked very hard and I don't get the feeling she's going to. Paul said she doesn't have the personality for the job. I mean, not that everyone is Candice Olson, but this woman didn't even call me by name, misspelled our last name on her blueprint, and really didn't smile the whole time. I need wisdom, and patience, and a new perpective. What I expected and what I got were miles apart.
What would YOU do?